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Guidelines for Spa Guests
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Guidelines for Spa Guests:

100% of service will be charged for no shows.

* Spa Reservations: You can book spa treatments by phone or online. If we are busy please leave us a message/note. We will get back to you as soon as possible. Book online or by an e-mail: info@spausvi.com

* Arrival Time: Please arrive at least 15 minutes before your spa appointments. You could enjoy fresh juices and purchase some world class gifts (beauty, health and souvenir) for you and your loved ones, as well.

* While in The Spa: *Please turn off your cell phones and help in maintaining a very relaxing and soothing environment.

* Please feel free to talk to our therapists about any concerns.

* Our primary concern is your total relaxation. Please disrobe to your level of comfort. Our certified therapists are well trained in draping techniques to ensure your comfort and privacy all the times.

* What to Bring: Upon arrival Spa Robes, Slippers, Towels, and Personal Hygiene products are provided to you. We suggest not to bring valuables to the spa.

* Health: Please let your therapist know if you have any specific health conditions, recent surgery, pregnancy, pacemaker, sprains or bruises.
-You may be asked to fill a health questionnaire before your treatments. Your information is considered confidential.
-Please let us know if you have any aches/pains/tightness/spasms/muscle catch so that our therapist could help you by applying hot rocks or ice.

* Cancellation: We would appreciate a phone call at least 4 hours prior to cancellations.

* Therapist: Please let us know while booking if you have a preference to a male or female therapist.

* Lunch: We also can provide healthy lunch at the spa or at a restaurant nearby so that you can forget everything and relax totally.

* Out-Calls/ Mobile Service: We offer a Mobile Service if you prefer our therapists to visit you. Enjoy our massages at your Yacht, Room or Villa for additional $ 20 per therapist.

* Gratuity / Tipping: Spa does not add any service charge to your bill. Gratuities are left at your own discretion.

* Corporate or Group Booking: We can accommodate up to 5 persons for spa treatments at the same time.

* Hours of operation: 8 AM to 8 PM, seven days a week.

* Gift Certificate: Surprise your loved ones with Prana Spa Gift Certificates. It makes an ideal year-round gift for any special occasion. You can order a gift certificate online, or in the spa. Gift Certificates can be purchased for services, packages, items, or dollar amount. Gift Certificates are available for every occasion.

* Seasonal Offers: Please provide your e-mail address at the reception or online to get the hot deals/super saving seasonal offers.

Book Today, Please call
+1-340-776-7899…. or book online.

 

PRANA SPA
Suite # 5302, Yacht Haven Grande, St. Thomas , USVI- 00802
Phone: +1-340-776-7899
E-mail: info@spausvi.com
www.spausvi.com